If you ordered an item that is not a pre-order, our warehouse will begin the fulfillment process within 12-24 hours. If you chose a shipping option that includes tracking information, you will receive a notification via email when your item is dispatched. If you don't get that notification, please check spam or trash.
If you ordered outside the USA and your parcel hasn't arrived, the package may be held for import taxes at the local post office. Please check there first.
Delays in shipment, outside of Buddha Doodles control, can occur. Therefore, we recommend going back to the post office two-four weeks after the estimated delivery time to see if your item is there.
Sometimes a parcel can be delivered by mistake to a neighbor. Check with your neighbors if this might be the case.
If you live outside the USA and have checked with your local post office and neighbors already and your parcel still hasn't arrived, please submit a Missing Order (International) report here: https://www.buddhadoodles.com/pages/missing-order-claim-form-for-orders-outside-the-usa
If you live in the USA and have checked with your local post office and neighbors already, please submit a Missing Order (USA) report here: https://www.buddhadoodles.com/pages/missing-order-claim-form-for-orders-within-the-usa